![]() having not worn the watch for several days I was surprised to hear this but, she's the professional, yes? After listening to Debbie explain to me how to properly wear and clean the watch as if I were a toddler with an expensive toy, I asked her to forgo the remainder of her well rehearsed lecture and just let me know If this was something she was going to be able to help me with or not. She so observantly pointed out to me that it was clear I was wearing the watch too tightly as you could see the indentions on my wrist. And as it turns out, I was wearing the watch incorrectly! and wouldn't you know it, all this is my fault! The part of the band that I told Debbie looks like a coating had worn off was actually "residue" to her discerning customer service eyes. Debbie asks me to send pics of my wrist and the watch to her. Spoke to a very nice gal, Sierra, who took my information and sent me to another customer service agent, Debbie, who I can only assume offices in the bowels of the Garmin headquarters far below the sunshine. I reached out to Garmin online and was told to contact customer service via telephone.
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